helping you have fun and play safe
Following the latest directive from the UK Government on 23rd June our centre will remain temporarily closed. Whilst we don't know an exact date, it is our intention to re-open as soon as we are given the guidance to do so and we look forward to welcoming you back soon.
Our priority will continue to be the health and safety of our customers and team members and in this short video, Darryl Lewis explains the safety measures in place and what to expect when you visit our centre after we re-open.
As well as carefully following Government guidelines we are putting some extra measures and customer guidance in place so you can Have Fun and Play Safe - these are shown below.
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We're asking that all customers stay home if they have had any Covid-19 or flu-like symptoms in the past 14 days to avoid the spread of germs.
Please ensure that you and all members of your group (including children) abide by the latest Government guidelines on social distancing at all times.
Selected games in our amusement areas will be turned off to support social distancing and bar and diner seating has been positioned to create the required space between customer groups.
We require all of our customers to sanitise their hands upon entry. We also have hand sanitiser available throughout the centre to be used as needed.
Extra safety resources for our customers1
We want to make sure our customers feel safe at all times while visiting our centre and disposable gloves are available on request.
Enhanced cleaning procedures1
Our team members are all working hard to keep our centres clean throughout the day. Our putters and golf balls are cleaned after each customer group.
Amusement machines, pool equipment, tablets, counters, tables, chairs, door handles and other high touch surfaces are also cleaned consistently.
We also deep clean our centre each night after closing to ensure all of our surfaces are fully sanitised ready for the next day.
Team member health1
We're making sure all of our team members are healthy and ready to work.
We have briefings for our team at the start of each day with clear instruction about how to maintain the highest cleaning and hygiene standards in our centres, including emphasising frequent and proper hand washing routines for both our team and customers.
All team members will receive a temperature check before their shift and we will continue to be very cautious in terms of any team member showing signs of illness, requiring them to follow the isolation and health guidance given by the Government.
Our team members will wear face coverings and gloves while working and we have introduced screens is high contact areas like reception and at bar till points.