We want everyone to have the best mini golf experience available when they visit our Leeds centre. That’s why we’ve answered many of our frequently asked questions below to help you plan the perfect trip.
Do you have disabled access?1
Yes, all of our centres either have lifts or ramp access from the street and all centres include ramps on to the courses.
How long does a game of mini golf take?1
A game of mini golf takes approximately 10 minutes per person for one course. So if six people were playing on one course together, it would typically last about an hour. The more courses you play, the longer the game will last.
How many people can play a round of mini golf together?1
Currently you can only book for 6 people. A maximum of 60 people are allowed on each course at one time.
How old do you have to be to play mini golf?1
There are no restrictions, however we suggest that under 14s are supervised by a responsible adult/parent or legal guardian whilst in our centres. There is no upper age limit, we love to see all ages coming together to have great fun on the lanes. Areas within our centres have age restrictions, e.g. only over 18s are allowed in our bar after 9pm. Under 18's are also only allowed in our premises after 6pm with a responsible adult/parent or legal guardian. We will ask for proof of age.
Can I bring my own putter or balls?1
Putters and balls that are not provided by Puttstars cannot be used on our courses.
What age is classed as junior for mini golf?1
The junior age range is from 0-15 years old.
What is your dress code?1
There is no set dress code, other than that we ask our guests to remove any hoods and caps so that we can see their smiling faces! Obviously, we ask that you behave appropriately and considerately at all times, which covers wearing appropriate clothing for a family centre.
Can I book mini golf in advance?1
Yes. We don’t like turning people away, and as mini golf can get busy at peak times, we always advise people to book online in advance. Book online or through our contact centre in advance for the best prices.
How much does a game of mini golf cost?1
Our standard prices and offers can be found on our Leeds centre page.
What is the breakdown of the family deal?1
The family deal for 4 people is for 2 adults and 2 juniors, or 1 adult and 3 juniors.
The family deal for 5 people is for 2 adults and 3 juniors, or 1 adult and 4 juniors.
Can I watch other people play mini golf?1
You will need to pay to play each course, you are welcome to wait for family and/or friends in the diner, bar or amusements area if you’re not playing.
Do you offer a concession rate?1
Yes, we offer concessionary rates of around 50% to those with disabilities (and their carers) and seniors. These rates are available every weekday before 6pm, for 48 weeks out of 52, including the summer and Easter holidays. There are certain limited ‘peak’ periods where it is not always possible to offer any concessionary discounts. This applies to all our concessionary or promotional rates, including those with disabilities (and their carers), adult, family, student and senior groups.
Do you offer discounts for large parties, group bookings and students?1
Yes absolutely, we are passionate about providing great party experiences for great value. Puttstars has a fantastic range of offers and party deals available. Check out our party packages for more information.
How do I cancel or amend a booking?1
To cancel or amend a booking please call our contact centre via telephone or complete the contact form on our website. There are no rights of refund or exchange and you acknowledge that the cancellation rights contained in the Consumer Protection (contracts regulations 2014) do not apply to the services we offer. We will however move your booking to a future date free of charge for you. If you contact us to do so. For full terms please see our T&Cs page.
Important Information regarding Coronavirus (COVID-19)1
Following the latest UK Government announcement all of our centres are expected to reopen on Monday 17th May.
If you have an upcoming booking due to take place before 17th May 2021, we’d love to be able to re-book this for you at a new date in the future and as a thank you for your support we would like to offer you a free drink for all members of your party.
However, if you would like to cancel your booking please contact firstname.lastname@example.org.
Please note that there may be some delay in our response – but we will do everything we can to get back to you as soon as is practically possible.
If you have an existing voucher or e-voucher, we are pleased to advise that we will be extending the “valid to” date for an extra 3 months.
Our priority continues to be the health and safety of our customers and team members. As well as carefully following Government guidelines we have put many extra measures in place; including enhanced cleaning throughout the centre. Find out more about these measures and customer guidance we have put in place to help you Have Fun and Play Safe here.
Do I have to wear a face covering when I visit?1
Yes, following Government guidelines we are asking customers to please wear a mask whilst playing mini golf at Puttstars There is a legal requirement within the guidance, as per 21st August 2020. Anyone with a disability, breathing difficulties and children under 11 are exempt.
Masks may be removed when eating and drinking.
Can I turn up & golf, or do I need to pre-book?1
At peak times we are only accepting pre-booked customers and are advising you to pre-book your mini-golf on our website.
Pre-booking your mini-golf with a maximum of 6 in a group, ensures that whilst we have a limited capacity you can manage effectively to social distance whilst enjoying your time in our centre.
Are the Putters & Balls cleaned on a regular basis?1
Putter are returned to reception for cleaning after each game and golf balls are also retained for cleaning between each game, as part of the enhanced cleaning regime in place at Puttstars.
We know that safety is a primary concern for all of our visitors at Puttstars. We have undertaken a coronavirus risk assessment and as part of this implemented a rigorous & enhanced cleaning regime across our centres.
Here at Puttstars we are also able to offer disposable gloves for mini-golf. These are available upon request from reception in adult and children’s sizes, should any customers feel more comfortable and safer using these during their visit.
Are Puttstars “Card Only” or Can I Pay by Cash?1
As part of our covid safe guidelines, contactless payments are preferred, and our mini golf centres are still accepting chip and pin and cash payments.
Where can I find out more information about COVID-19 secure Mini Golf?1
We’ve worked hard to ensure that your day out will be covid secure. Our teams have daily temperature checks and will all be wearing PPE throughout your visit, we have an enhanced cleaning regime ensuring that your bowling balls are clean, we are providing hand sanitisers throughout all of our centres and we are asking that you wear your own shoes (as always) whilst bowling. These are just a few of the measures we’ve implemented amongst many others. You can find the full and latest details here.
0844 248 3226
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Car: We are located just off the M1 at junction 46. Follow the signs for Thorpe Park and The Springs.
Bus: Leeds City X26 and X27 bus service runs every 10 minutes through Thorpe Park and The Springs.
Train: Cross Gates and Garforth train stations are within 2 miles and just a short bus ride from The Springs.
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