SUSTAINABILITY AT PUTTSTARS

Our business is inherently people focused and has social aims and responsibility at its heart, with a key focus on employment and the communities where our centres are located. We also aim to reduce our environmental impact, both at a local level and in the context of our contribution to climate change.

1. SAFE AND INCLUSIVE LEISURE DESTINATIONS

We bring friends and families together in our welcoming centres where we prioritise health and safety, a responsible approach to eating and drinking, accessibility to all and positive local community relations.

Priority Issues:

• Health and safety
• Responsible food and drink
• Accessibility and wellbeing
• Community relations

Last year's highlights:

• 750,000 concessionary discount games bowled
• 48.3% of all soft drinks sold are sugar-free
• 97.0% of centres passing food and drink audits
• £58,000 raised for charity partner Barnardo’s, find out more about our charity partnership here

2. OUTSTANDING WORKPLACES

We focus on developing and training our team members, supporting their wellbeing and maintaining a diverse and inclusive Company culture in which they can thrive.

Priority Issues:

• Health and safety
• Responsible food and drink
• Accessibility and wellbeing
• Community relations

Last year’s highlights:

• 7.5% Increase in salaried team members’ pay in light of inflationary environment
• £0.6m Total cost of living payment to team members
• £5.6m Paid in bonus to centre teams in recognition of excellence
• 96.9% Of our team completed online training and development modules
• 4.9 Out of 7 – the average score for wellbeing in our team engagement survey
• One of the UK’s Top 25 Best Big Companies To Work For in 2022

Find out more about our progress and future targets here

3. SUSTAINABLE CENTRES

The centres we operate for playing, working and socialising are increasingly more energy efficient, low-emission, sustainably sourced and recycling-oriented places.

Priority Issues:

• Waste management
• Energy efficiency
• Greenhouse gas emissions
• Climate change

Last year’s highlights:

• 32% Of centres now have solar array installations
• 77.7% Of waste was diverted from landfill to recycling
• 65% Of centres using energy efficient Pins on Strings
• 54% Reduction in emissions intensity ratio (Scope 1 and 2) for our centres since 2017
• 60.9 Our energy intensity ratio for Scope 1 and 2 emissions

Find out more about our progress and future targets here